DSPs: The Heart of Human Services

Every September, the human services field dedicates one week to express gratitude for the commitment and contributions of Direct Support Professionals (DSPs). Direct Support Professional Recognition Week takes place this year September 11-17, 2022. Direct Support Professional Recognition Week is a great opportunity for agencies to highlight the dedicated, innovative direct support workforce that is …

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Do You Know The Difference Between Electronic and Digital Signatures?

In recent years there has also been a demonstrated need for human service agencies to replace their paper-based processes, and with that, the use of electronic and digital signatures has become very commonplace. The terms “electronic” and “digital” signature are often used interchangeably, but the two are quite different. Let us explore the difference between …

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Electronic & Digital Signatures

What is the Importance of a Progressive Web Application (PWA)?

In our mobile world, we have gotten accustomed to using apps on our phones. Let us first explore the different types of apps available. Native apps are built for a specific platform, such as iOS for the Apple iPhone or Android for a Samsung device. They are downloaded and installed via an app store and …

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Progressive Web Application

The Importance of Ongoing EHR Software User Education

Innovation holds the key to success for electronic health record (EHR) software vendors in the wake of increasing competition. EHR software is consistently being updated to adjust to the ever-changing and dynamic Human Services and technology worlds. This is why ongoing EHR software user education must be seen as a consistent commitment at your agency. …

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EHR User Education

Switching your EHR System and Failed Implementation

Is your agency’s staff feeling a chronic level of frustration with your EHR? This dissatisfaction frequently leads agencies to descend into giving up on their current EHR and feeling that switching to a different EHR system is the only solution. Is this really the wisest course of action to take that will actually solve the …

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What Role Does your EHR Play in Telehealth?

Telehealth has evolved over the past couple of years into a technology rich solution connecting providers, prescribers, individuals, and their families, and facilitating more efficient and effective service delivery. One of the key drivers of the telehealth expansion is the electronic health record (EHR) software system. With telehealth becoming a mainstream technology today, providers need …

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Video Chat with EHR Software

The Benefits of RHIO Subscription Alerts

The Regional Health Information Organization (RHIO) subscription alerts can benefit your agency in many ways. If your RHIO has this capability, subscription alerts come unsolicited to all partners based on an event.  These events typically include a hospitalization admission and/or discharge, lab test results, and, more recently, COVID-19 test results. These important alerts are sent …

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Medical Provider using RHIO software on Tablet

Exploring How The SHIN-NY Can Benefit Your Agency

Statewide Health Information Network for New York (SHIN-NY) is a network dedicated to facilitating the secure communications between healthcare professionals.  It enables the secure exchange of patient data between systems that have the ability to do so.  The SHIN-NY is developed and maintained by the New York eHealth Collaborative (NYeC) and is the backbone of …

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SHIN-NY

Key Features of the Continuity of Care Document (CCD)

The Continuity of Care Document (CCD) interface (also referred to as a bi-directional interface) is important to you and your agency’s personal care to its individuals and families. This interface is a very robust integration between the EHR software and a Regional Health Information Organization (RHIO) or Qualified Entity (QE). The CCD interface has many …

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Continuity of Care

The Importance of Integrating with Regional Health Information Organizations

Does your agency’s Electronic Health Records (EHR) software currently interface with a Regional Health Information Organization (RHIO), also referred to as Qualified Entities (QE)? Health information exchange (HIE) allows the secure and confidential electronic sharing of health data, ensuring providers have access to the most accurate and up-to-date information about an individual’s health and treatment …

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Regional Health Information Organizations
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